Luis Moreno

With over 20 years of experience in various industries, Luis has focused his career on improving Customer Experience in all areas of business, from Research and Development to Operations and Sales. He has evolved from IT engineer to executive roles, working in large enterprises and SMEs, including own startups. He currently leads the Digital Experience practice for Insurance at NTT DATA Spain with a team of more than 200 people committed to innovation and excellence in customer-centric solutions.